Rochester, New York
1 comment
Not resolved

During the last snow storm, a plow mistakely backed in to our driveway, on Monday 2/17, husband in hosp suffering effects from stage 4 cancer.Doctors tried to call 2/18, no phone service, that night the internet went out.

I called frontier from that day on with all kinds of excuses why we had no service, my husband is dying, why can't someone come fix this???? So angry,finally an escalation broght a tec to the house and the phone was fixed, BUT, still no Internet!,,,, why has this become such a nighmare!!!!!!!!

And mor excuses, the tec that was here gave up trying to fix this problem, and one good wind storm will nock the phone box down, so afrad to bring hosp equipment and husband here.ANY HELP out there???

Review about: Media Services.

Review #476835 is a subjective opinion of a user.

Reason of Review / Monetary Loss Not specified / Not specified
Preferred solution Not specified

Had an Experience with Frontier Communications?

Write a review


Comment as anonymous or
Terms of Service
Post Comment

What did people do before there were phones and internet?They seem to have survived.

Sure there were people that were terminally ill and the next of kin couldn't get there before death occurred, but that is the way things were and still are at times.

I don't mean to sound heartless, but that is a face of life.

You May Also Like

Frontier Communications Customer Care Review Frontier Communications "I was on the phone for an hour, transfered 4, and hung up on. I was calling to make a payment arrangements, and set up auto pay. I haven't been..." Read more Frontier Communications Dvr Tv Service Review Frontier Communications "I was forced to switch to Frontier because they bought Verizon in California. I have had a service tech to my home and the product is still unwatchable. Dvr is..." Read more Frontier Communications Internet Service Installation Review from Sarasota, Florida Frontier Communications "Technician flooded my condo and 2 others, damaged 5 total. Stayed in 3 hotels for 42 days. Frontier's insurance "CNA"=rude, no sympathy, no empathy. Received money from MY renters insurance...." Read more Frontier Communications Home Phone Service Review Frontier Communications "I switched communications services to Frontier from Spectrum. The representative never asked me if I wanted to port my phone number over, even though I had it for many years...." Read more Skechers, Ahh my love of the shoes  Ahh at their *** poor customer service. Skechers "Aprx 2 months ago I was treated horribly @ Sketchers by their employees. I have purchased over 10 pairs this year alone. Mistaken case of me being someone else. I..." Read more Toyo Tires - My life was in danger. Toyo Tires "The only symton was my car was bouncing- I thought it was a problem with my hydrolic system. I bought this tire 225/55R17 10/2013 to replace a rear passenger tire...." Read more Pepsi - Cans not fully Pepsi "I buy Pepsi like it was going out of world don't like to drink other sodas. Lately when I but Pepsi 12 packs and even the24 packs some of the..." Read more CLASS ACTION LAWSUIT AGAINST ACORN STAIRLIFTS Acorn Stairlifts "If you own an outdoor Acorn stairlift, an Acorn 130 or 180 from 2014 or newer you can qualify to be part of a class action lawsuit against Acorn Stairlifts...." Read more