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Refund

Why haven't I received my refund yet?

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Can Services Be Discontinued Although Bill is Entirely Caught Up?

I am wondering if a consumer's phone and internet services can be terminated although that account is paid up and not delinquent.The reason being Frontier supposedly found a super old bill (in excess of 7 years old that is being disputed now because it was not our bill and did NOT even live at the address at that time and can prove that!

We have had our current phone and internet service with Frontier for over a year now, we first established service with Frontier in November 2016.

This seems extremely wrong.Is this how Frontier treats Disabled American Veterans and others with disabilities?

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Questions 2