Frontieragreed. To payment arrangement for july the 4th to restore for payment of 380.00 dollars.
We went withoutbphpne and cable for 2 weeks saying on every level even eith psyment arrangement we had to pau 380.00 to get services back on my mom is on 24/7 oxygen and cant move mental stability is vital emergency would rrsult in phone she has no cell phone due services not rebdered with Sprint she only has her land line. 380.00 dollars became 518.00 dollars to restore services once paid the services was to be restored.
Services did not get restored until seversl days later after making snother payment of 390.00 we have verizon hardware frontier software and requested for trch to comeout due to connection issue with landline phone and cable they finalky shipped new cable box we asked for tech to coneout to setvice both phone and box after over payment and redusal yo reimburse due to house in foreclosureb they srated we still owed and would only reapceive a refunf several weeks later of possible 300 dolkars via check in mail and if they came out and went in wall to installl we would be highly charged. My house is in foreclosure due to not reverding the payment of 528.09 i pleaded and beg ofgice of president at all coporate levels and was denied my claim for refund and punitive dsmaged seeking legal representation have to sue in dmall claims 10.000 is the limit
Product or Service Mentioned: Frontier Communications Phone Service.
Reason of review: Problems with payment.