Saint Petersburg, Florida
0 comments
Not resolved

Since Frontier took over the reigns from Verizon FIOS yesterday, my internet has only worked intermittently - the problems seem to be primarily DNS issues, but also spotty connection in general, VOD channels are missing, etc.

It's 2016 - not 1993. This internet thing is no longer something that companies have to figure out.

I'm not even hanging around to see if these amateur Frontier clowns can fix their own mess. I'm out, and going back to Brighthouse. I signed up for Verizon FIOS, not Frontier. Frontier can wipe their *** with what is left of my Verizon contract.

Brighthouse must be thrilled with this situation. It also seems like an opportunity for a new competitor to enter this market, because Brighthouse sucked too - which is how I ended up with Verizon.

Review about: Frontier Communications Fios Bundle.

I liked: Firing frontier.

I didn't like: Did not choose to do business with frontier.

Review #822193 is a subjective opinion of a user.

1.0
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Firing Frontier / Not specified
Preferred solution Not specified

Had an Experience with Frontier Communications?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

"they added V.O.D. and extra 50 on internet and more for same phone plus the installation charges. The best way to get this fixed is call the FCC and write..." Read more
"They charge you for a speed you never get and customer service sucks. They supposedly create trouble tickets that are never found an you stay at home waiting for..." Read more
"Horrible customer service! The lady on the phone wouldn't stop interrupting me and if I kept talking while she interrupted me she would speak louder than me. We talked about..." Read more
"I was forced to switch to Frontier because they bought Verizon in California. I have had a service tech to my home and the product is still unwatchable. Dvr is..." Read more
"On Tuesday, April 25, 2017: a 1 inch triangular red plastic object was found while eating the Boston Market Chicken Parmesan meal after microwaving! It looked first like a piece..." Read more
"It is my first time buying an item here in DHGATE and that item is a pair of shoes and I was surprised at what I have received, the reviews..." Read more
"Originally wanting the veggie leather(online only), but not restocking so I ordered embossed leather as the only other tan slip on option. Extremely disappointed. One shoe noticeably shittier looking than..." Read more
"I order an fitness waterproof smart bluetooth band remote camera sleep monitor black color. And when i get my item and open it at LBC palompon, Leyte office, I found..." Read more