Frontier Communications - Review in Telecommunications category from North Port, Florida

After a really bad change over we were going to switch to anther company.I started an online chat with Frontier to find out what my termination fee would be.

They said $560!!! According to my verizon contract it should be $114. All they kept saying was that they could transfer me to collections to set up payments. I finally called and was told, no it would be $114.

They are trying to scare people into staying with high cancelation fees.Dont trust them!

This review is a subjective opinion of a user.
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Product or Service Quality
Customer service
Coverage Area
Exchange, Refund and Cancellation Policy
Price Affordability
Billing Practices
Value for money

Reason of review:
Pricing issue
Product or service
Cancelation Scam
Review category
review #833998
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Had the same issue 1 Yes 1
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Apr 22 #1148347

Wow! Not only is that amount ridiculous, Frontier is being way out of line!
I thought you handled that agent brilliantly!!

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