Frontier Communications - Review in Telecommunications category from North Port, Florida

956 of 1549 Frontier Communications reviews

After a really bad change over we were going to switch to anther company.I started an online chat with Frontier to find out what my termination fee would be.

They said $560!!! According to my verizon contract it should be $114. All they kept saying was that they could transfer me to collections to set up payments. I finally called and was told, no it would be $114.

They are trying to scare people into staying with high cancelation fees.Dont trust them!

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Customer service
Price Affordability
Product or Service Quality
Exchange, Refund and Cancellation Policy
Billing Practices
Value for money
Coverage Area

Reason of review:
Pricing issue
Product or service
Cancelation Scam
Review category
review #833998
Had an experience with Frontier Communications? Submit review ›
Helpful? 2 Yes 2 0 No 0
Had the same issue 1 Yes 1
956 of 1549 Frontier Communications reviews
Comment as anonymous As anonymous or Log in

Apr 22 #1148347

Wow! Not only is that amount ridiculous, Frontier is being way out of line!
I thought you handled that agent brilliantly!!

1 0 Reply
Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

× You are about to contact

Review submitted through "Contact Us" will not get published on the site or forwarded to Frontier Communications. However, many companies do monitor reviews on our site.

You were reading a complaint about Frontier Communications.
Filing a new complaint about