Sometimes, the wifi disconnects from my computer which interrupts whats its doing. It annoys me and that Frontier should not exist. Never recommending Frontier. They do nothing but eat your cash and give you bad wifi. Verizon was much better back then until this ***...Read more
I just hired the FIOS Triple Play package last week. The agent said that it would be $60+Taxes. No more fees, no more charges(I asked). My first bill came in at $99.38. Router lease charges, administrative fees and some other charges included. After calling thay sai...Read more
I am so sick and tired of taping a show, go to watch it, and find out that only 1 second has taped, or nothing at all even though it shows it was fully taped. Another problem is that it cuts the shows off before the end has been seen. Watch House Hunters and when you...Read more
ORDERED SERVICE, TOTALLY MISLEAD ABOUT WHAT I WOULD GET. CANCELLED THE DAY AFTER INSTALLATION... GOT A BILL, CALLED SAID IT WOULD BE CLOSED, I OWED NOTHING !!! AGAIN, ANOTHER BILL, CALLED TOLD BILLS GO OUT EVERY OTHER MONTH AND AGAIN ASSURED IT WOULD BE REMOVED AS I...Read more
Frontier Communications - Satisfactory Experience
After some initial problems getting my service setup, Frontier got everything right as promised. They seem committed to customer satisfaction and correcting their current less than exemplar image. I am very satisfied. George Truesdale .
Had Verizon which sold my internet and phone services to Frontier. Even went the extra step to upgrade to their highest internet service (which was still slow.) Have had an internet outage for now pushing 5 days. No one could tell me when it might be fixed. Was told...Read more
I have been a Frontier customer for 9 years and have had nothing but problems with them. Constant static on the line. No dial tone half the time. Service calls are booked 3 weeks out. It goes on and on with these people. When I call I have to go through a ridiculous...Read more
I didn't like
- I hate everything about this company
Frontier Communications - Lousy will not maintain wifi
WiFi is very intermittent. I have tried to call and told they don't handle wifi
Frontier Communications - 4 Reps, 4 credit reports later an before it start
Its *** to even get services started. This is a bad sign already!
after years of service interruptions and many hours on the phone at various times with poor customer service, I decided to change my service to my local cable provider. I had to pay my entire Frontier bill in full and then wait for reimbursement. I was paying for 10...Read more
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