filters
State:
Show
City:
Show
Product:
Show
Show

Frontier Communications - Horrible They should be shut down

Had my service interrupted for a supposed billing issue. They restored incoming and outgoing service but failed to restore all phone features. I am now in 4th day of hrs of phone calls with customer service, repair, tech support. no one communicates with other depts. If you have a repair issue you can forget it . Tell them you expect a credit to your bill for services not provided, they will ignore you. A Better Business Bureau Complaint is not sufficient for this co. A complaint to Consumer Div. of State Attorney General's Office would be the bare minimum they deserve. They should be shut down
Company wrote 0 private or public responses to the review from Dec 15.
#1424770
This company is a standing joke in our community. They are thieves. They will take your money with no intention of giving you the service you pay for. I restart on average of 12 times every 3 hours and when I call in to complain they have gone as far as to hang up on...
Read more
Company wrote 0 private or public responses to the review from Dec 13.
1.0
I didn't like
  • Overall service
  • Take my money and never intend to supply the service
  • Total lack of care from phone rep
#1422435
I ordered service 06/2018 the quote and package given was incorrect was told have to wait need service Tech to come out and re-install up to 30 day wait time. So I cancelled and was told the entire bill to be washed out for my trouble. Then never recv return boxes...
Read more
Company wrote 0 private or public responses to the review from Dec 12.
#1422082
Show

Frontier Communications - Class action

Well I say its time we filed a Class Action against them. If we all stand together we can hold them accountable. If they refuse to call back lets make them show up for court. If interested please email me cococity1983@yahoo.com or call 5854549578.
Company wrote 0 private or public responses to the review from Dec 12.
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1421650
Show

Frontier Communications - Danny Boy!

He stole the bonus. Took a trip to the Bahamas.
Company wrote 0 public responses to the review from Dec 10.
#1420291
For an entire year my phone service NEVER worked. I called Frontier several times and they said they would fix it but NEVER followed through. I asked for a credit and again Frontier Never followed through. Then, they disconnected my account in error and again...
Read more
Company wrote 0 private or public responses to the review from Dec 08.
1.1
Ranson, West Virginia
#1418302
Show

Frontier Communications - Wish you never purchased verizon.

Frontier Communications has horrible customer service. The company is a joke propped up by provisions provided to telecom companies. I am going to find an alternative to this *** company.
Company wrote 0 private or public responses to the review from Dec 07.
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
Website
#1418129
I got a phone call from them today and the guy kept asking what my problem was becauae i asked to be removed from the calling list. He said he wont do it cause im the right person for this and it my grant money. I told him if i want a grant ill take the steps to get...
Read more
Company wrote 0 public responses to the review from Dec 05.
#1415773
I was told my internet charge would be $29.99 for 1 year after that it would be $39.99. For 1 Year it was $29.99 then it jumped to$44.99 then the next month $48.98. I called them and they couldn't tell me what the extra $5 was for except I was still getting a discount...
Read more
Company wrote 0 private or public responses to the review from Dec 04.
#1415109

Contact Frontier Communications

Mailing Address:
Frontier Communications Corporation
100 Communications Drive
Sun Prairie, Wisconsin 53590
United States
Phone:
(800) 921-8101
More
Show

Frontier Communications - Billing problems-price changes

How could a company like this not have an "accounting department" with the correct person to speak to about billing problems? You can only speak to someone that sells their packages. Bandits and thieves is what they are! They are even worse than Comcast. They continue to lie to you.
Company wrote 0 public responses to the review from Dec 04.
#1414786