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New Reviewer

Tore up yard and did not fix

Frontier Communications - Tore up yard and did not fix
Frontier Communications - Tore up yard and did not fix
Frontier Communications - Tore up yard and did not fix
Frontier Communications - Tore up yard and did not fix
Frontier Communications - Tore up yard and did not fix
Frontier Communications - Tore up yard and did not fix
Frontier Communications installed fiber in our neighborhood recently and when it came to install on my yard, they left the yard a mess. Their ditch witch left tracks on my lawn and killed my grass; they also did not fill holes left and put new grass. I need this remedied immediately. I called Frontier and they told me to talk to the installers, however they were not helpful. They told me they would come back and fix it, but never did! I tried

User's recommendation: Don't allow frontier on your yard!

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Featured
ID
#2899273 Review #2899273 is a subjective opinion of poster.
Loss
$1000
Preferred solution
Let the company propose a solution

No service, no shoe and no callback after 3 trouble tickets with scheduled technician visit to resolve. Call center routed to the Philippines who have difficulty resolving issues. Avoid Frontier!

Multiple problems, no service last year+. Trouble ticket appts. Oct. 5, 20, Nov. 6 all no show, no call to cancel by Frontier. Technician showed on Nov. 16 but no action taken. Frontier is absolutely horrible, the worst! Ive had trouble with this service for the last...
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ID
#4172134 Review #4172134 is a subjective opinion of poster.
Location
Brooklyn, New York
New Reviewer

Can’t get answers

I am not shure if my phone is dead or do I need to send a payment. Nobody seems to know. Gordy Litster cell is 714-322-****
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ID
#4054350 Review #4054350 is a subjective opinion of poster.
Location
Palm Desert, California

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Verified Reviewer
New Reviewer

Customer Service Discount-Customer Loyalty Discounts Available For Veterans

I need to have someone contact me regarding my account. I'm a veteran and a 15yr customer at $250.00 Monthly and I just talked to your collections department and boy are they rude! Last I checked they were up One! They just interrupted my service in the middle of a...
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ID
#3932327 Review #3932327 is a subjective opinion of poster.
Location
Grapevine, Texas
Cons
  • Service as a whole
Loss
$19000
Preferred solution
Price reduction

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Verified Reviewer
New Reviewer

New install doesnt work

New phone service was installed yesterday but when you call it doesn't ring and goes right to voice-mail. The new phone number that doesn't work is 231-767-****
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ID
#3911981 Review #3911981 is a subjective opinion of poster.
Location
Muskegon, Michigan
New Reviewer

Refund on ticket