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I called to report a great deal of static on our land line (our only service). I was given a ticket number and was told a truck would be out today.

I stayed home all day waiting for a repair person. No one showed. I tried to call and find out the status of my ticket order and found it nearly impossible to talk to a human being. It took over an hour.

When I did reach someone, they told me it was too late to checkon the order and to call back tomorrow (a Saturday). I will do so, but am certian no one will (a)answer the phone, (b)will come out on a Saturday and (c)will give a d*** at all about any problem I report.

If my wife did not demand a land line, I would get rid of these inconsiderate bunch a yahoos in a heaert beat. I will drop my internet service with them, as it is constantly going out - at leaslt 5 times today alone.

Reason of review: Poor customer service.

I didn't like: People were ineffective promises not kept, Getting no showed by the technician, Poor non existent connectivity.

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Fort Wayne, Indiana, United States #1184142
Frontier Communications Verified Representative

I'm sorry to hear you are having trouble with your phone and internet service! I would be happy to help.

Can you please email me at with your account number, contact number and a copy of your post? Please place "ATTN: Christina" in the subject line so I don't miss your message!


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