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1.5

Frontier Communications not only has very poor internet service but has overcharged people for this poor service.

They have created billing issues by over-charging (stealing) people for services they were not providing. Many customers have complained about not getting any of their money back when they've been overcharged.

I've been fighting with Frontier about my overcharged bills for over a year now and they will not fix the problem. The reason they won't fix it is, I was enrolled into "auto pay".

Auto pay gives them zero incentive to give back the money they've stolen.

Frontier Communications has been given an F grade by BBB; due to the fact they don't resolve customer complaints.

I urge anyone who still has to deal with Frontier to get out of auto pay and to take a good long look at their bill.

Frontier could be stealing from you too.

Reason of review: Pricing issue.

Location: Stockton, California

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FrontierCommunications

Hello. We are here to help you.

Please send us an email to AskFrontier@ftr.com with the subject ATTN: Tim/Krystle so my team can gather some additional information and assist you in resolving your billing concerns.

-Krystle

(I see you have also contacted up via Facebook. You can send us a private message there as well for further assistance.)

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