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Stay away from Frontier period!! Their business practices are deceptive by allowing their agents to get by with spamming (adding services to customers accounts without permission), rude customer and technical service, intentional disconnected calls, service that never works.

We spend more time with our services being down than active.

The fact that most of their agents work from home explains the majority of their I don't care attitudes about anything.

Their CFO just stepped down last week, their stock continues to fall, and they got more than they bargained for through acquisitions. Buyers beware and run away as fast as you can!!!

Product or Service Mentioned: Frontier Communications Technical Support.

Reason of review: Poor customer service.

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Fort Wayne, Indiana, United States #1216306
Frontier Communications Verified Representative

Hello. I am sorry to hear you feel this way.

We are here to help and would like to assist you with any issues you may be experiencing with your account or services.

Please send us an email to with the subject ATTN: Tim/Krystle so my team can help. -Krystle

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