State: Texas City: Dallas Product: Frontier Communications Fios Bundle Clear all filters (3 of 112 reviews match)
filters
state:
city:
product:
FRONTIER... WE DON'T EVEN SPEAK THIS NAME IN OUR HOUSE.. THE NAMES BRINGS UP SO MUCH FRUSTRATION... THEY OVERBILLED.. TRIPLE BILLED US... ON AND ON.. HUNDREDS OF HOURS ON CHAT AND ON THE PHONE...WE CANCELLED OUR SERVICE.. AND YET TO RECEIVE THE CLOSE TO ONE THOUSAND...
Read more
1.0
Product
Frontier Communications Fios Bundle
I liked
  • Getting rid of frontier
I didn't like
  • Having to involve multiple government agencies
  • Having to spend hundreds of hours of my time
  • Overbilling
#941271
I've had it with Frontier, every since they took over from Fios my bill has been wrong and went from the contracted amount of $144.00/mth to $180.00/mth. I have a copy of my contract with Verizon and still these people can't get it right. I spent several hours hours on...
Read more
FrontierComCares
FrontierComCares
Frontier Communications Verified Representative

Hello paige_grc, I'm sorry to hear you are having trouble with your billing. I would be more than happy to help.Can you please email me at AskFrontier@ftr.com with your accoun...

1.9
Product
Frontier Communications Fios Bundle
I liked
  • When it was verizon
I didn't like
  • Frontiers pitiful service
#893976
I had Verizon Fios for 6 years without any issues. I loved them. And then along came Frontier. They have been a nightmare since day one! It has been 34 days since they took over the Fios and 34 days since I have had NO internet service. My attempts at resolution have...
Read more
1.8
Product
Frontier Communications Fios Bundle
#842896