State: Texas Product: Frontier Communications Account Clear all filters (0 of 65 reviews match)
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Dee Anne and Grant Stiles Phone no.972-492-0845 Account no. 972-492-0845-012116-5 We've had phone and voice mail service with the same password word code foe a long time. Then all of a sudden when I entered my password to access my voice mail, I kept getting this...
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3.9
Product
Frontier Communications Account
#997732
So now they sent me a bill for $700 and I called and they said that it was a Verizon account that was turned over to them so I’m contesting it with the Better Business Bureau since I have services with a different company and never had a contract with Frontier...
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Anonymous
Anonymous

I had the same issue, their reps are liars and never correct the problem. I kept a phone log with names of the lying reps for future disputes. Might have recorded a few, pos...

FrontierComCares
FrontierComCares
Frontier Communications Verified Representative

Hello. We are here to help and would like to take a closer look into this billing concern for you. Please send us an email to AskFrontier@ftr.com with the subject ATTN: Tim/Kr...

1.0
Product
Frontier Communications Account
I didn't like
  • No service for 6 days and counting
  • Reliability
  • Be able to have all features i had with fios working again
#926737
I switched from Verizon to other service provider before Frontier took over at end of March 2016.I had with Verizon for 6 years and set up auto pay with Verizon triple play. When Frontier took over Verizon it transferred my account and created a new account for me...
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FrontierComCares
FrontierComCares
Frontier Communications Verified Representative

Good evening,We certainly understand that your time is important and would like to see what we can do to help here. Can you please send us an email at askfrontier@ftr.com wit...

Product
Frontier Communications Account
#909988
4 months ago everything was switched from Fios to Frontier communications with no warning or a letter stating that the merger was going to start happening. Existing Fios customers were stuck with no access to accounts and the process to setup a new account with...
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1.0
Product
Frontier Communications Account
I liked
  • When it was verizon
I didn't like
  • Frontier communications
#859006
My account was switched to Frontier when they bought Verizon Fios.Since then, my internet is extremely slow (when it works), and dealing with their costumer service is absolutely ridiculous. On Sunday (4/24/16), I was on the phone for OVER an hour trying to fix my...
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1.0
Product
Frontier Communications Account
I didn't like
  • Bad costumer service bad internet connection cable goes out
#837402
Frontier Communications is totally useless! I have apps on my phone that won't work anymore due to authentication errors with my provider (FC)! I've called several times & can't talk to anyone that knows what's going on & their English is so broken that I can't hardly...
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Anonymous
Anonymous

Just wait until you get your username and password figured out only to find that Fox Sports Florida is now gone because Frontier only streams FS1, FS2 and the Big East channel...

1.0
Product
Frontier Communications Account
I didn't like
  • Even the my frontier app
  • Not working with my frontier credentials
  • Fox sports go and watch tbs apps
#830582