Both my boyfriend and I have contacted Frontier's customer service about them sending his ex wife mail to my apartment. She has never lived here, she and I have no connections to one another aside from my boyfriend, and yet I am still getting her junk mail here.
Not only is it annoying to see her name with my address, the fact that we have contacted them multiple times trying to get them to fix the issue, and yet it continues to occur even though they claim that it is taken care of, is ridiculous!
I would love to know exactly what to do to make this stop, as customer service is clearly not taking this complaint seriously.
Review about: Frontier Communications Customer Care.