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Mother passed away in January; cancelled her landline service.Not told until after some time had passed and I had to make several additional phone calls that it supposedly takes at least 2 billing cycles before refund issued.

Given several more stories along the way but the end result is that cancellation of service was in late January and here it is April 5 and still no refund has been received. This is only a way for them to hold on to your money for as long as possible.

Unbelievable.If you have any other option whatsoever DO NOT USE FRONTIER!

Review about: Frontier Communications Phone Service.

Monetary Loss: $59.

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Anonymous
Crossville, Tennessee, United States #650343

i'm in the same boat.cancelled service in march.

refund of over $100.00 due back. they tried the old early cancelation

fee trick. here it is may and i'm told now it still may take a couple weeks.

will probably be waiting in july.worst I've ever dealt with in 70 years.

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