Not resolved
1.0
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Website
2 comments

Called to fix email issue since att sold to frontier I can't access my email on ipad phone or computer. I starting my calling at 830 am after being transferred

No lie 12 times and 6 hours later. EMAIL STILL NOT WORKING!!!!!! Transferred to Central America, Atlanta, Houston etc......nobody knows a thing or who to contact to fix issue. Was promised a call back but if course no call. So I am paying for service I am not receiving I ask them to cancel my service they said that will be$180.00 WHY I DID NOT CHOOSE FRONTIER ATT CHOOSE TO SELL THEM I SHOULD HAVE A CHOICE!!!!!!!!!!!!

Total BS I AM CALLING ATTORNEY GENERAL FOR HELP.

Reason of review: Poor customer service.

Monetary Loss: $200.

Had an Experience with Frontier Communications?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
Manchester, Connecticut, United States #896913

Yeah, this whole Frontier switch hasn't gone according to plan for me either.

My email is still accessible, but the new account number they provided for me is apparently non-existent, and so I cannot log into the actual frontier site (where you can edit your voicemail options, etc).

Anonymous
Manchester, Connecticut, United States #896010

Everyone should be calling the Attorney General. May be that may speed things up.

You May Also Like